Acura Certified Pre-Owned Concierge Service

Concierge Services

• Urgent Message Relay: In case of an emergency, we will communicate up to three urgent messages on your behalf.
• Emergency Airline Ticketing Assistance: If your Acura is disabled, we will assist you in determining available flights and specific airfares, as well as arranging in the delivery of airline tickets.
• Special Emergency Service: We can notify police of an emergency, assist in making travel arrangements that require special accommodations, or arrange for the delivery of emergency cash from Western Union® (subject to your personal credit).
• 24-Hour Weather Information: This information is available at any time should you need to find out about weather conditions anywhere in the United States.
• Insurance Claims Assistance: In the event of an accident, we can contact an insurance claims adjuster to aid in expediting your claim.
• Auto Glass Replacement Referral: If you need emergency replacement of auto glass, we will direct you to a nearby authorized replacement facility or arrange for on-site installation.
• Shipment of Personal Replacement Items: Acura Concierge Service can arrange for the emergency shipment of personal items, such as medications, eyeglasses or a passport.